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Warranty Policy

Sensu offers a 12 month warranty on our products purchased from sensu.co. If you purchased from a different seller, contact them for warranty support.

• Return Authorization required - email us at support@sensu.co
• Your item(s) must be within 12 months to be eligible for warranty support.

What does this warranty cover?

• It covers any defects in material within the first 12 months.
• It covers any defects in workmanship under normal use within the first 12 month.

What will we do to correct problems?

• Within the first 12 months, the Company will replace the product, at no cost, for the original purchaser at the
discretion of the company.

How long does coverage last?

• 12 months warranty on the product.

What does this warranty not cover?

• Damage of product resulting from negligence.
• Damage of product resulting from unauthorized modification of the product.
• Damage caused by natural disaster.
• Theft or loss of the product.
• Damage of product resulting from misuse.

WHAT YOU HAVE TO DO

• A Return Authorization is required and is obtained by emailing us at support@sensu.co
• Provide your sensu.co order number.
• The item(s) authorized for warranty support must be received with all originally shipped components
and/or accessories.
• The company is responsible for shipping and handling for authorized returns for warranty support.
• All documents and accessories shipped with the item(s) ordered must be included in the package.

Contact our support team if have any questions.